Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using MekCyber Technologies Private Limited's cybersecurity services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Description of Services

MekCyber provides enterprise-grade cybersecurity solutions including:

  • Advanced threat detection and prevention
  • 24/7 security monitoring and incident response
  • Compliance management and reporting
  • Security consulting and advisory services

3. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use our services in compliance with applicable laws
  • Cooperate with security investigations and incident response
  • Not attempt to circumvent or disable security measures

4. Service Level Agreement

We strive to provide 99.9% uptime for our security monitoring services. In the event of service interruptions:

  • We will provide timely notifications of any planned maintenance
  • Emergency response services remain available 24/7
  • Service credits may apply for extended outages as per your service agreement

5. Intellectual Property

All content, software, and technology provided by MekCyber remain our intellectual property. You receive a limited license to use our services as intended.

6. Limitation of Liability

While we employ industry-leading security measures, cybersecurity involves inherent risks. Our liability is limited to the extent permitted by law and as specified in your service agreement.

7. Termination

Either party may terminate services with appropriate notice as specified in your service agreement. Upon termination, we will securely delete your data as per our data retention policy.

8. Contact Information

MekCyber Technologies Private Limited

CIN: U62099PB2025PTC063919

Email: info@mekcyber.com

Phone: +91 7973877027

Address: 101-D Block, Sector 91, Multitech Towers, Sohana, S.A.S.Nagar (Mohali), Punjab, India, 140308